Everything you need to know about shipping with KargoDoor PH.
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What is the complete KargoDoor shipping process?
Shipping with KargoDoor is simple:
1 — SOURCE YOUR PRODUCTSFind and purchase products from your preferred supplier in China. Popular sourcing platforms: Alibaba, 1688, and Made-in-China.
2 — CONTACT KARGODOORBefore shipping, Contact KargoDoor for your final rate and shipping instructions. Send us photos of the items, a product description, supplier information, quantity, and estimated size and weight, if available.
3 — PROPERLY PACKAGE YOUR ITEMSAsk your supplier to properly pack and secure your goods before sending them to the KargoDoor warehouse.
Please follow standard shipping and packaging practices:
• Use a strong, appropriately sized box or protective packaging suitable for the item. • Use bubble wrap, foam, padding, or other protective materials for fragile or breakable items. • Fill empty spaces inside boxes to prevent items from moving during transportation. • Protect sharp edges, corners, glass, electronics, and other delicate components. • Seal boxes securely with strong packing tape. • Use wooden crates, pallets, or reinforced packaging for fragile, heavy, oversized, or high-value cargo when appropriate. • Liquids must be properly sealed and protected against leakage. • Do not place loose or inadequately protected items inside packages. • Packaging must be suitable for normal handling, stacking, warehouse movement, and international transportation.
Customers should inform their supplier of the type of goods being shipped and request packaging appropriate for international freight.
Proper packaging is the responsibility of the customer and/or supplier. KargoDoor may recommend additional packaging or reinforcement when necessary to help protect the shipment.
4 — GET YOUR WAREHOUSEOnce your goods are ready, contact us so we can confirm the appropriate warehouse for your shipment. Available warehouse locations include Guangzhou, Yiwu, Shishi, Hong Kong, and Taiwan.
5 — GET YOUR CARGO CODE / PACKAGE LABELWe’ll provide your unique KargoDoor Cargo Code / Package Label. Sea Freight: KDOOR XXXX Air Freight: AIR KDOOR XXXX Your supplier must attach the correct Cargo Code / Package Label to EVERY package before shipping.
6 — SUPPLIER SENDS YOUR PACKAGESYour supplier sends your goods to the assigned warehouse. Once received, your packages are identified, measured, and verified.
7 — INTERNATIONAL SHIPPINGYour cargo is shipped to the Philippines via Sea Freight or Air Freight. KargoDoor handles the applicable international freight, customs clearance, duties, taxes, and processing.
8 — TRACKING & ARRIVALWe provide available shipment information and status updates during transit. For available shipment information, select Track Your Package to message our team on Messenger. We’ll notify you when your cargo arrives in the Philippines and is ready for release.
9 — RECEIVE YOUR CARGOReceive or pick up your cargo at our Malabon Warehouse. FREE delivery is available for shipments of 2 CBM or more within a 20 km radius of our Malabon Warehouse. For locations outside the free-delivery area, delivery may be arranged through third-party delivery or trucking services such as Lalamove and Transportify, subject to availability and applicable delivery charges.
Shipping with KargoDoor is simple:
1 — SOURCE YOUR PRODUCTSFind and purchase products from your preferred supplier in China. Popular sourcing platforms: Alibaba, 1688, and Made-in-China.
2 — CONTACT KARGODOORBefore shipping, Contact KargoDoor for your final rate and shipping instructions. Send us photos of the items, a product description, supplier information, quantity, and estimated size and weight, if available.
3 — PROPERLY PACKAGE YOUR ITEMSAsk your supplier to properly pack and secure your goods before sending them to the KargoDoor warehouse.
Please follow standard shipping and packaging practices:
• Use a strong, appropriately sized box or protective packaging suitable for the item. • Use bubble wrap, foam, padding, or other protective materials for fragile or breakable items. • Fill empty spaces inside boxes to prevent items from moving during transportation. • Protect sharp edges, corners, glass, electronics, and other delicate components. • Seal boxes securely with strong packing tape. • Use wooden crates, pallets, or reinforced packaging for fragile, heavy, oversized, or high-value cargo when appropriate. • Liquids must be properly sealed and protected against leakage. • Do not place loose or inadequately protected items inside packages. • Packaging must be suitable for normal handling, stacking, warehouse movement, and international transportation.
Customers should inform their supplier of the type of goods being shipped and request packaging appropriate for international freight.
Proper packaging is the responsibility of the customer and/or supplier. KargoDoor may recommend additional packaging or reinforcement when necessary to help protect the shipment.
4 — GET YOUR WAREHOUSEOnce your goods are ready, contact us so we can confirm the appropriate warehouse for your shipment. Available warehouse locations include Guangzhou, Yiwu, Shishi, Hong Kong, and Taiwan.
5 — GET YOUR CARGO CODE / PACKAGE LABELWe’ll provide your unique KargoDoor Cargo Code / Package Label. Sea Freight: KDOOR XXXX Air Freight: AIR KDOOR XXXX Your supplier must attach the correct Cargo Code / Package Label to EVERY package before shipping.
6 — SUPPLIER SENDS YOUR PACKAGESYour supplier sends your goods to the assigned warehouse. Once received, your packages are identified, measured, and verified.
7 — INTERNATIONAL SHIPPINGYour cargo is shipped to the Philippines via Sea Freight or Air Freight. KargoDoor handles the applicable international freight, customs clearance, duties, taxes, and processing.
8 — TRACKING & ARRIVALWe provide available shipment information and status updates during transit. For available shipment information, select Track Your Package to message our team on Messenger. We’ll notify you when your cargo arrives in the Philippines and is ready for release.
9 — RECEIVE YOUR CARGOReceive or pick up your cargo at our Malabon Warehouse. FREE delivery is available for shipments of 2 CBM or more within a 20 km radius of our Malabon Warehouse. For locations outside the free-delivery area, delivery may be arranged through third-party delivery or trucking services such as Lalamove and Transportify, subject to availability and applicable delivery charges.
Sea Freight
Our promotional Sea Freight package rates are:
KD Mini — Up to 0.01 CBM: ₱250 Fixed
KD Lite — Above 0.01 to 0.05 CBM: ₱750 Fixed
KD Plus — Above 0.05 to 0.125 CBM: ₱1,400 Fixed
KD Standard — Above 0.125 CBM: starts at ₱7,999/CBM, minimum charge: ₱1,700
KD Max — High-density cargo: starts at ₱19/kg, subject to the applicable rate calculation.
1 CBM = 1 m × 1 m × 1 m
Final CBM is based on verified warehouse measurements and may differ from your estimate.
Air Freight
Air Freight is charged at ₱500 per kilogram.
Charges are based on whichever is higher: Actual Weight or Volumetric Weight.
These charges cover shipping from the assigned warehouse to the Philippines.
FREE delivery is available for shipments of 2 CBM or more within a 20 km radius of our Malabon Warehouse.
Extended delivery may also be arranged for locations outside the free-delivery area, subject to applicable delivery charges.
Sea Freight: approximately 3–5 weeks
Air Freight: approximately 5–7 days
Transit times are estimates and may vary due to shipping schedules, customs processing, weather, holidays, port or airport conditions, and other circumstances beyond our control.
Certain products may be restricted, prohibited, or require special handling or documentation depending on the product, shipping method, and applicable regulations.
Please Contact KargoDoorbefore purchasing or shipping items such as:
